Ordering Info – Primo Comfort

Ordering Info


180-Day Refund Policy!

With our 180-day money back guarantee, you can shop with complete confidence. If you are not 100% satisfied with your purchase, you can simply visit our Returns & Exchanges page and fill out our easy return/exchange form and we will get back to you within 1 to 2 business days with detailed instructions.

If you wish to initiate a return/exchange, simply click HERE.


Payment:

First of all, we use a very secure payment processing system, where all the information is encrypted.

You may pay with PayPal, Visa, MasterCard or Discover, as well as many other payment options that are shown during the checkout process. We only accept online orders through this website.


Shipping & Handling:

Shipping & handling will follow the chart below. The following standard shipping rates will apply:

Orders up to $13.00....................................$5.99
$13.01 to $19.00.........................................$7.99
$19.01 to $25.00.........................................$8.99
$25.01 to $40.00.........................................$9.99
$40.01 to $50.00.........................................$10.99
$50.01 to $74.99.........................................$11.99
$75.00 and up means you get FREE SHIPPING! However, the order amount must be at least $75, after you have applied any discounts!

We currently do not accept international orders, including those to Canada. We only ship to addresses within the United States, including APO/FPO. All prices on this website are in US dollars.


Sales Tax:

By law, we are obligated to charge sales tax for Florida orders. Several other states require us to collect sales tax, and that will then be clearly shown during the checkout process.


Delivery Time:

Orders are shipped out quickly and will normally arrive within 3-5 business days from ordering from us. Slight delays can occur during high season or for reasons outside of our control. Credit/debit cards will be charged when the order is placed.